Orders received by 5 pm AEST will typically be dispatched within two business days. If an order is placed over the weekend or on a public holiday, dispatch will usually occur on the second working day. Please allow 12 hours for tracking information to become available for tracked shipments.
Most products are shipped from our Melbourne warehouse. However, depending on stock availability, your order might be shipped from our international warehouses in Germany, the U.S., Japan, or China. If a product is out of stock, we will contact you promptly to confirm the new delivery timing.
Economy Shipping is available Australia-wide for $10 on all small parcels (parts, accessories, and apparel).
Estimated delivery: 2–4 business days via Australia Post tracked services.
Express Shipping is available on all parts, accessories, and apparel orders for $15.
Estimated delivery: 1–2 business days.
For heavy or bulky products (over 3kg), a flat shipping fee of $25 applies Australia-wide, regardless of the shipping method or order value.
International Shipping for $15 on all new products.
Please note that new or back-ordered items are dispatched via international shipping, and delivery times may be longer.
Estimated delivery: 15-20 business days.
Australia-wide flat rate shipping is $49 for all kids' bikes.
Australia-wide flat rate shipping is $99 for all folding bikes.
Australia-wide flat rate shipping is $149 for all road bikes and mountain bikes.
Australia-wide flat rate shipping is $200 for all electric bikes due to increased size and weight.
Thank you for shopping with us!
