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Enjoy free standard shipping on orders over $99 AUD across Australia for eligible products.
Most orders are dispatched from our Melbourne warehouse within 2 business days.
Note: some products may be shipped from our international warehouses depending on stock availability, which may result in longer delivery times.
For oversized or heavy items, additional shipping fees may apply due to increased transportation costs. Any applicable shipping charges will be shown at checkout before payment.
We offer a 14-day easy return and exchange policy from the date you receive your order.
To be eligible for a return, items must be:
If your item arrives damaged, defective, or incorrect, ROCKBROS will cover the return shipping costs.
For change of mind, incorrect size, or personal preference returns, customers are responsible for return shipping fees.
Please inspect your order within 72 hours of delivery and contact our customer support team if there are any issues.
Before returning any item, please contact us first to receive return instructions. Returns sent without prior approval may not be accepted.
Once we receive and inspect your return, refunds will be processed within 5–10 business days.
For any questions, please contact:
Every ROCKBROS product is backed by a 12-month warranty for your peace of mind.
If your product experiences a manufacturing defect or quality issue under normal use, our Australian support team will help arrange a suitable solution.
These Paniers fit perfectly on my Leitner Riviera eBike. Large volume fits my shopping without any trouble. The yellow colour is very visible. They are light and easy to fit. I am very happy with them.
No chance of water getting in. Easy on and off the rack. Heaps of space. A strap to sling over the shoulder would be handy when going to the shops though.
Bought 2 matching panniers from Rockbros. Absolutely brilliant. Easy to attach and remove with the quick release system and oodles of space inside. The great folding and clipping system ensures 100% waterproof in the heaviest rain. Could not recommend more highly
Just completed a 330km gravel ride with the bags straight out of the box. Performed flawless and look tough enough to last years
Dropped in to pick up a rear light and came away with a pannier and bike shorts. Staff were very helpful and although what was on display was somewhat minimal I found all the gear I was interested in. Worth the visit.
Delivered almost immediately. Great quality bag, heaps of options for fitting I expect it could fit any frame. Very well thought out design quality zips on both sides. Great colours available. Correct width so pedalling action is not interfered with.
ROCKBROS Deluxe Large Capacity Bicycle Saddlebag in Various Colours
Spacious, bright, easy to use. I’m really happy with this product.
Looks robust. Doesn't have shims for different sized rack tubes, but that's easily fixed. And a fraction of the price of the well known German brand. Like the fluro yellow too - very visible.
I like the volume you get, however the clips that attach to the rack don't seem to adjust well to varying thicknesses of racks and I have only been able to attach the bottom clip to two different racks by zip ties, otherwise they pop off easily regardless of how I've tried to adjust them, and overall the quality of those clips is fairly flimsy. The material of the bag itself seems tough and thick. The cinching straps have Velcro straps to hold them down so they don't flap when tightened that are fiddly to use it you want to open and close the bag regularly.
The orange colour looks awesome, they seem like a great build, with handy pockets in side. would recommend
Great quality bag
Plenty room to fit all goodies in!!!
Product as specified arrived promptly.
So far great pannier, heaps of room, as a guide you can easily fit 2pairs of steel cap boots in the bag with a bit of room left. Solid buckles, will see how longevity goes
Awesome bit of kit.
Easy to install.
Large capacity.
Wished I'd bought them sooner
Bigger than expected.
I had a little trouble getting them in the perfect position and they are not a perfect fit for the rear rack that I purchased at the same time but I’ve made it work.
Easy to close and open and they hold a lot of gear.
Would have liked it if all colour options were available.
I don’t like that Rockbros website said that items were available and then after purchasing the items I wanted
I was contacted and told that they had sold out and then had to settle for something else due to the timeframe in which I needed the items and the timeframe for Rockbros to restock.
All in all, the items I have purchase are good quality and a reasonable price.
I now have a dozen Rockbros products for my mountain bike.
Very convienent for commuting and cycling touring in general. Thoroughly recommend. Keeps everthing dry and they do what they are supposed to do, cheers rockbros
Very happy with my purchase of the 25l pannier. Fully waterproof and plenty of storage.
Relatively easy to install on my carrier.
Only downside the clip at the end of my pull ties fell off before I’d even put the bag onto the bike
It's very good ideal style and size also mounting is very easy and simple though wear and tear on corners after 3 uses i have tears so the seems not very durable and could possibly use more support in base of bag
More materials could be improved
Good product
As demonstrated in the video this product is simple and easy to use. Having never used panniers before, I was able to quickly work out how to fit this to my bike. As yet I haven't trialed this product in the wet.
Half the price of the real fancy ones and works great, fun bright orange colour too. Just like the photos!
After a few trial and errors with different panniers, come across the Rockbros site and purchased the 25 litre set.
Fitment is fairly good considering the different types of racks these days but very happy with them so brought another set for the front.
100 litres capacity and set nice and low, more than enough room for all my gear and room left on the tops of the racks for extras.
Water tight and an excellent little pocket inside for a tablet or maps etc.
Like the fact they don't have pockets on the outside and just a simple ocky strap set up.
Price was good and quality looks as good as the top end panniers especially considering they don’t get used everyday so will outlast me.
Overall very impressed.
