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Enjoy free standard shipping on orders over $99 AUD across Australia for eligible products.
Most orders are dispatched from our Melbourne warehouse within 2 business days.
Note: some products may be shipped from our international warehouses depending on stock availability, which may result in longer delivery times.
For oversized or heavy items, additional shipping fees may apply due to increased transportation costs. Any applicable shipping charges will be shown at checkout before payment.
We offer a 14-day easy return and exchange policy from the date you receive your order.
To be eligible for a return, items must be:
If your item arrives damaged, defective, or incorrect, ROCKBROS will cover the return shipping costs.
For change of mind, incorrect size, or personal preference returns, customers are responsible for return shipping fees.
Please inspect your order within 72 hours of delivery and contact our customer support team if there are any issues.
Before returning any item, please contact us first to receive return instructions. Returns sent without prior approval may not be accepted.
Once we receive and inspect your return, refunds will be processed within 5–10 business days.
For any questions, please contact:
Every ROCKBROS product is backed by a 12-month warranty for your peace of mind.
If your product experiences a manufacturing defect or quality issue under normal use, our Australian support team will help arrange a suitable solution.

Wool Blend with Thermal Properties: Crafted from a high-performance wool blend that delivers exceptional thermal insulation and moisture-wicking power.
Full Foot Cushioning: Features thick cushioning throughout the sole to absorb impact, reducing the risk of blisters and foot fatigue.
Over-the-Calf Coverage: The over-the-calf design minimises friction inside the boot and evenly distributes pressure, ensuring maximum comfort.
Elasticity and Fast Moisture Wicking: The quick-dry fabric rapidly channels moisture away, keeping feet fresh even during intense action on the slopes.
Wide Application: The ultimate winter sock for skiing, snowboarding, snow hiking, ice skating, chilly morning bike rides, or just everyday winter warmth.
Wool Blend with Thermal Properties: Crafted from a high-performance wool blend that delivers exceptional thermal insulation and moisture-wicking power.
Full Foot Cushioning: Features thick cushioning throughout the sole to absorb impact, reducing the risk of blisters and foot fatigue.
Over-the-Calf Coverage: The over-the-calf design minimises friction inside the boot and evenly distributes pressure, ensuring maximum comfort.
Elasticity and Fast Moisture Wicking: The quick-dry fabric rapidly channels moisture away, keeping feet fresh even during intense action on the slopes.
Wide Application: The ultimate winter sock for skiing, snowboarding, snow hiking, ice skating, chilly morning bike rides, or just everyday winter warmth.