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Enjoy free standard shipping on orders over $99 AUD across Australia for eligible products.
Most orders are dispatched from our Melbourne warehouse within 2 business days.
Note: some products may be shipped from our international warehouses depending on stock availability, which may result in longer delivery times.
For oversized or heavy items, additional shipping fees may apply due to increased transportation costs. Any applicable shipping charges will be shown at checkout before payment.
We offer a 14-day easy return and exchange policy from the date you receive your order.
To be eligible for a return, items must be:
If your item arrives damaged, defective, or incorrect, ROCKBROS will cover the return shipping costs.
For change of mind, incorrect size, or personal preference returns, customers are responsible for return shipping fees.
Please inspect your order within 72 hours of delivery and contact our customer support team if there are any issues.
Before returning any item, please contact us first to receive return instructions. Returns sent without prior approval may not be accepted.
Once we receive and inspect your return, refunds will be processed within 5–10 business days.
For any questions, please contact:
Every ROCKBROS product is backed by a 12-month warranty for your peace of mind.
If your product experiences a manufacturing defect or quality issue under normal use, our Australian support team will help arrange a suitable solution.

Massive 8000mAh Battery & USB-C Fast Charging: Powered by a built-in 8000mAh rechargeable battery, this camp shower delivers 1.5 to 3 hours of continuous run time. Conveniently recharges via USB-C, making it easy to top up from your power bank or portable solar panel.
IPX8 Waterproofing & Smart LED Display: Built tough for the rugged Aussie outdoors, the pump features a heavy-duty, IPX8 waterproof rating and an impact-resistant body. The intelligent LED display tracks real-time water temperature and battery percentage, flashing when power drops below 20%.
Three Adjustable Spray Modes: Tailor your water pressure with three flow settings (2.5–4.5 L/min) to suit any task. Switch easily between Power Wash (great for muddy gear), Water-Saving (for conserving your water container), and Comfort Shower (for a refreshing rinse).
Anti-Clog Design & Anti-Pull Suction Cup: Both the shower head and pump can be fully disassembled for quick cleaning and flushing, preventing sand from clogging the system.
Ultra-Lightweight for Adventure: Designed for maximum portability, the compact pump weighs just 340g (87×89×44 mm) and fits comfortably in one hand, while the shower head and hose combo weighs a mere 329g.
Massive 8000mAh Battery & USB-C Fast Charging: Powered by a built-in 8000mAh rechargeable battery, this camp shower delivers 1.5 to 3 hours of continuous run time. Conveniently recharges via USB-C, making it easy to top up from your power bank or portable solar panel.
IPX8 Waterproofing & Smart LED Display: Built tough for the rugged Aussie outdoors, the pump features a heavy-duty, IPX8 waterproof rating and an impact-resistant body. The intelligent LED display tracks real-time water temperature and battery percentage, flashing when power drops below 20%.
Three Adjustable Spray Modes: Tailor your water pressure with three flow settings (2.5–4.5 L/min) to suit any task. Switch easily between Power Wash (great for muddy gear), Water-Saving (for conserving your water container), and Comfort Shower (for a refreshing rinse).
Anti-Clog Design & Anti-Pull Suction Cup: Both the shower head and pump can be fully disassembled for quick cleaning and flushing, preventing sand from clogging the system.
Ultra-Lightweight for Adventure: Designed for maximum portability, the compact pump weighs just 340g (87×89×44 mm) and fits comfortably in one hand, while the shower head and hose combo weighs a mere 329g.