Tax included. Shipping calculated at checkout
Most orders are dispatched from our Melbourne warehouse within 2 business days.
Note: some products may be shipped from our international warehouses depending on stock availability, which may result in longer delivery times.
For oversized or heavy items, additional shipping fees may apply due to increased transportation costs. Any applicable shipping charges will be shown at checkout before payment.
We offer a 14-day easy return and exchange policy from the date you receive your order.
To be eligible for a return, items must be:
If your item arrives damaged, defective, or incorrect, ROCKBROS will cover the return shipping costs.
For change of mind, incorrect size, or personal preference returns, customers are responsible for return shipping fees.
Please inspect your order within 72 hours of delivery and contact our customer support team if there are any issues.
Before returning any item, please contact us first to receive return instructions. Returns sent without prior approval may not be accepted.
Once we receive and inspect your return, refunds will be processed within 5–10 business days.
For any questions, please contact:
Every ROCKBROS product is backed by a 12-month warranty for your peace of mind.
If your product experiences a manufacturing defect or quality issue under normal use, our Australian support team will help arrange a suitable solution.
Another year, another journey together! ❤️
As the festive season arrives, we just want to say a big thank you for being part of the ROCKBROS journey this year.
Whether you've been riding with us for years or have only recently joined the ROCKBROS family, we're truly grateful for your support and for letting us be part of your cycling adventures.
May your Christmas be filled with joy, laughter, and unforgettable rides. Here's to more adventures, more happy miles, and many more years riding together!
With love and warm wishes,
The ROCKBROS AU Team 🎄
(A little festive thank-you from us to you. A Christmas greeting card is included with your order while stocks last.)
Another year, another journey together! ❤️
As the festive season arrives, we just want to say a big thank you for being part of the ROCKBROS journey this year.
Whether you've been riding with us for years or have only recently joined the ROCKBROS family, we're truly grateful for your support and for letting us be part of your cycling adventures.
May your Christmas be filled with joy, laughter, and unforgettable rides. Here's to more adventures, more happy miles, and many more years riding together!
With love and warm wishes,
The ROCKBROS AU Team 🎄
(A little festive thank-you from us to you. A Christmas greeting card is included with your order while stocks last.)
